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Contact Nexus

Choose the contact route that works for you

Call or email Nexus Counselling Services, book through the secure Owl Practice portal, or review the downtown Vancouver office and arrival information below.

Existing clients can use secure messaging for communication through the client portal. General enquiries can be sent to the practice email address.

Exterior of The Duncan Building at 119 West Pender Street in Vancouver
Downtown Vancouver

The Duncan Building

Suite 522, 119 West Pender Street
Vancouver, BC V6B 1S5
Exterior reference image. View the source and licence on Wikimedia Commons.

Official ways to contact Nexus Counselling Services

Call Nexus

Use the practice telephone number for direct contact and access discussions.

(604) 360-7072

Email Nexus

Use the general practice email address for non-secure enquiries.

[email protected]

Book online

Open the secure Owl Practice booking calendar to choose an available appointment.

Open booking calendar
Plan Your Visit

Find the downtown Vancouver office

The office is located in The Duncan Building on West Pender Street. Use the map and arrival details to confirm the location before your appointment.

Accessibility

Discuss access needs before your visit

Clear advance communication can help Nexus understand what may make an in-person appointment more accessible.

Building access consideration

The Duncan Building is largely wheelchair accessible. The supplied office guidance notes a lip in the pavement that may be difficult for some visitors with gross upper-body motor disabilities.

Please contact Candace before your appointment to discuss your situation, access needs, and possible arrangements.

Communication Options

General enquiries and secure client messages

Choose the channel that best matches the purpose of your message.

General practice email

Use the public practice email address for general enquiries about Nexus Counselling Services.

Secure client communication

Existing clients can open the Owl Practice portal or go directly to secure messaging.

Next Step

Ready to connect with Nexus?

Book through the secure Owl Practice calendar, call the practice, or open the client portal.