Counselling and Psychotherapy at Nexus Counselling Vancouver

Counselling & Psychotherapy

Candace has always believed that the typical 50-minute session is not long enough. For this reason, the base length for all face to face counselling appointments is a full 60 minutes.

Payment, Insurance and Cancellation Policy

New Clients

First sessions for individuals and couples are extended by 15 minutes for a total time of 75 minutes. This additional time will ensure we have enough time to disseminate the reasons for your visit and, your goals for therapy. Additionally, this extra time will allow us the opportunity to develop the foundation of a strong therapeutic relationship. This is important to me as a clinician because research has shown that clients have an greater chance of experiencing positive outcomes from counselling and psychotherapy when a strong-working therapeutic alliance is established. This extra time, in conjunction with filling out the intake form that follows, will give us a great head start!

Individual Therapy (75 minutes) $150

Sessions with two individuals are highly complex as they involve the thoughts and feelings of two individuals. To ensure each person in the relational dyad feels heard and understood, first appointments for couples are extended by 15 minutes for a total time of 105 minutes.

Couples Therapy $235 (105 minutes)

Schedule an appointment

Existing Clients

Individual Therapy $150 (60 minutes)

Individual Therapy $187.50 (75 minutes in office)

Individual Therapy $187.50 (75 minutes video)

Some people often feel that the typical counselling session is not long enough. For this reason, I offer 90 minute sessions.

Individual Therapy $225 (90 minutes)

Individual Therapy $300 (120 minutes)

There are instances when some clients feel that lengthier sessions that allow them to delve deeper into their experiences without feeling rushed. Longer sessions are often utilized by clients for various reasons including but not limited to:

time sensitive decision making;

unexpected life crises;

major life changes

clients who are faced by multiple psychiatric challenges psychiatric that negatively impede their personal and/or occupational functioning

Couples Counselling $250 (90 minutes)

Schedule an appointment

Pro Bono

Time-limited services are periodically available, contact me prior to booking an appointment to discuss your situation, availability of services and possible options.

Accepted payments for services include:

Payment for services is due at the beginning of each session.

1. Cash
2. Personal Cheque payable to: Nexus Counselling Services
3. e-transfer to: candace.marshall.clients@gmail.com (payment for services must be received prior to your scheduled appointment time)

Extended Mental Health Insurance

Please note that note that it is the client's responsibility to ensure services with Candace are covered by their extended health providers. Candace is registered with the Canadian Counselling and Psychotherapy Association (Registration #12031) and holds the designation of CCC. Reimbursement for services through extended health insurance is the responsibility of the client. Receipts for services are issued electronically via email after each individual session. Extended health providers that accept CCC designated clinicians include: Green Shield, Blue Cross (in some regions) and Equitable Life.

Cancellation Policy

Nexus Counselling Services has a strict 24 hours' notice cancellation policy. If you do not cancel your appointment within 24 hour of your appointment time, you will be billed for the entire session. Please note that should you try to cancel your appointment online with less than 24 hours' notice, the system will not allow you to cancel your appointment.

When you book an appointment, that time is reserved specifically for you which means Candace is not available to see other clients. While there is a host of valid reasons for cancelling an appointment and to be fair to every client, cancellation fees will only be waived in the event of a medical emergency requiring urgent professional treatment, a death in the family, a natural disaster or, extreme weather conditions.